Role of Decision Support System For Decision-Making Process in Global Business Environment

Decision Support System: A Decision Support System is an integrated set of computer tools allowing a decision maker to interact directly with computer to retrieve information useful in making semi structured and unstructured decisions. Example of this decisions include such things as merger and acquisition decisions, plant expansion, new product decisions portfolio management and marketing […]

The Disadvantages of Reverse Phone Directory

The reverse phone directory is the online phone book which enables the users with the exciting offer to search for the identity of the cell phone numbers which are completely unknown to them. Few of the websites which provide such service to the users do not ask for any fees to gather the data for […]

The Telephone – A Brief History

During the 1870’s, two well known inventors both independently designed devices that could transmit sound along electrical cables. Those inventors were Alexander Graham Bell and Elisha Gray. Both devices were registered at the patent office within hours of each other. There followed a bitter legal battle over the invention of the telephone, which Bell subsequently […]

The Value of Written Communication

Have you ever stopped to consider the value associated with written communication? While our society has become so driven by the visual and the verbal, it is written communications that provide daily direction to us as individuals and to our society as a whole. Consider these elements of value provided by written communication: • Written […]

Essence of Communication Skills

When we talk of communication skills, the first and the foremost thing that comes to our mind is fluency. ‘Fluency’ is one of the many aspects that good communication skills consist of. While fluency is very much important in verbal communication, its peer part, that is, good hand-writing is important in written communication. Whether we […]

7 Steps to Implementing a New Telephone System

Business telephone systems are typically vital to the pulse of any company. Businesses must go through the process of purchasing and transitioning from one telephone system to another on average between 5 and 7 years. Whether a company is upgrading their old digital system, installing a Voice over Internet Protocol (VoIP) enabled system or implementing […]

Asterisk Vs Cisco – Avaya VOIP Telephone Systems

VoIP or Voice Over IP, the latest in wireless communication works by taking the phone call, changing from analog to digital signals and transmitting these signals over an IP network or broadband and finally terminating it on a PSTN. Call charges are greatly reduced using this technology. The advantage is that software emulating a phone […]